Who is responsible for maintaining communication with homeowners during a construction project?

Maintaining communication with homeowners during a construction project is a crucial part of the builder's responsibilities. The builder acts as the primary point of contact for the homeowner, ensuring that updates, changes, and decisions are effectively communicated throughout the construction process. This role involves providing information about project progress, addressing any concerns, and facilitating coordination among various team members, including subcontractors.

A builder's proactive communication can help manage homeowner expectations, clarify project timelines, and address any issues that may arise. While project managers may also have a role in communication, particularly in larger projects, it is ultimately the builder who holds the overall responsibility for keeping homeowners informed and engaged. Other parties, like subcontractors, primarily focus on their specialized tasks rather than on homeowner communication. Homeowners may have their own concerns to address, but effective communication from the builder ensures a smooth experience and satisfaction with the project.